FAQ

What is the Shipping charge of the products?

We charge 70Rs/- all over India (on selected products)

In which courier will you send the products?

We have multiple courier partners, based on the pincode service we will dispatch

How many days will you take to deliver the products from the date of order placement?

We take approximately about 5 days to dispatch the order

When will you process the orders?

We will process the orders on the same date

Can I select the Delivery Date for the orders?

No at present you cant select the delivery date

Do you deliver the products on an exact date as per our date selection?

Usually we do, but if there is any transportation issue it might get delayed

What can I do to change the shipping address after placing the order?

Yes, you can do by call 8724001001 within 24 hours

Can I give multiple shipping addresses in a single order?

No you can't give multiple shipping address for a single order

Which Credit Cards do you accept?

We accept all credit cards

Which Debit Cards do you accept?

We accept all debit cards

What Net Banking options do you offer?

All net banking options are available under Indian RBI regulations

Can I place the order in Cash on Delivery Method?

we have COD option

What do you mean by billing address?

Your invoice will be generated on your billing address and you can give a separate shipping address if you wish

Do you have a facility to refund/cancel the payment, if I cancel my order?

Yes! We have the facility to cancel the order/refund the payment

How can I get back the order amount, if I cancel the order?

If you have placed the order by using the Credit / Debit card / Net banking option, the canceled amount will be credited back to your card account

What is your return policy?

You can read all about our return policy here

How can I find the status of my order?

You can find the status of your order by using the order tracking option on our website Track Order . Or, you can also check your email for tracking the status of your order

If my order status will not be updated on the website, how can I find the status?

Kindly send an email to retail@premierno1.com to know the status

How do I know that my order has been dispatched?

We will send an instant email with the information for the shipment of your order when the parcel is handed over to the courier agency. Further, within 24 hours we will update the tracking number on our website so that the customers can track their shipment by themselves

How do I know that my order has been delivered?

We will send the delivery status of your order to your email id

How can I cancel my order?

If you need to cancel your order, you should send an email to retail@premierno1.com before order dispatch

Where do I get premier no.1 products in Madurai?

Famous shops like Nachiyars, Pothys, Theni Anandham, The Chennai Silks, Saravana Tex and etc.

In the Coimbatore region where I can get Premier No.1 products?

When you take Coimbatore region you can get our products in Pothys, Mahaveers, Mangai matching collections. In Pollachi you can get in Pinky - LifeStyle & T Ramasamy Textiles, in Tirupur you can get in National Silks & Siva Textiles. Chakravarthy Thukil Maaligai & Yoga Sri Textiles in Mettupalayam have our products.

In Dindigul and Theni where can I purchase Our products?

Wherever you are located in the world the best way to get premier products is through our Online portal. But in Dindigul you can avail in N Parvathy, Theni Anandham, whereas in Theni you can get in Sri Ganapathy Silks & Theni Anandham.

Where can I get your products apart from your website?

You can get our products on Amazon & Flipkart. Soon it will be available in AJIO & Myntra.